Cisco Field Notices

  • (Cisco MDS 9000 Series Multilayer Switches) Field Notice: FN - 63178 - MDS Fabric and Blade Switches May Reload After 497 Days of Uptime - After 497 days of uptime the switch may restart due to a software defect. This problem is intermittent and may not happen every time. If the switch is running SAN-OS 3.3(2), NX-OS 4.1(1b) or above software, the switch is not vulnerable to this issue. In order to determine if your switch is at risk, enter the show system uptime command to identify how long the switch has been up.
  • (Cisco 7800 Series Media Convergence Servers) Field Notice: FN - 63172 - MCS-78xx-H3 and MCS78xxH3 - Some Servers Have an Incorrect MAC Address Label - MAC Address Labels on the server may not match the actual MAC address that is programmed in the BIOS.
  • (Cisco MDS 9500 Series Multilayer Directors) Field Notice: FN - 62998 - Power Brick Issue in Small Number of DS-X9032 Linecards and DS-X9032-SSM Storage Service Modules - Cisco uses multiple vendors for the power brick. This issue is related to a specific vendor 3.3 VDC power brick installed on a very small number of DS-X9032 linecards and DS-X9032-SSM storage services modules, shipped between September 4, 2007 and October 29, 2007.
  • (Cisco Unified CallManager) Field Notice: FN - 63174 - Cisco Unified Communicatons Manager (CallManager) All Versions - Cisco CallManager and Cisco CTIManager Services Crash - Upgrade Required - After 248 days of system uptime the Cisco CallManager service and the Cisco CTIManager service will crash.
  • (Cisco ONS 15400 Series) Field Notice: FN - 61835 - ONS 15454-DS3-12E and DS3N-12E. XCON Communication Failure Alarm -
  • (Cisco MDS 9100 Series Multilayer Fabric Switches) Field Notice: FN - 63171 - Deferral of NX-OS 4.1.1a Due to Risk of Configuration Loss When Using Fabric Manager (FM) - In some cases we have observed that a save configuration operation done from Fabric Manager (FM) when running NX-OS 4.1.1a may not complete properly and could result in configuration being lost.
  • (Cisco MDS 9500 Series Multilayer Directors) Field Notice: FN - 63171 - Deferral of NX-OS 4.1.1a Due to Risk of Configuration Loss When Using Fabric Manager (FM) - In some cases we have observed that a save configuration operation done from Fabric Manager (FM) when running NX-OS 4.1.1a may not complete properly and could result in configuration being lost.
  • (Cisco MDS 9000 Series Multilayer Switches) Field Notice: FN - 63171 - Deferral of NX-OS 4.1.1a Due to Risk of Configuration Loss When Using Fabric Manager (FM) - In some cases we have observed that a save configuration operation done from Fabric Manager (FM) when running NX-OS 4.1.1a may not complete properly and could result in configuration being lost.
  • (Cisco uBR7200 Series Universal Broadband Router) Field Notice: FN - 62725 - 7300-NSE-100, 7304-NPE-G100, C7200-I/O, C7200-I/O-2FE/E, C7200-I/O-GE E, CISCO7301, NPE-G2, NPE-G1, uBR7200-NPE-G1 - Unable To Read CF or PCMCIA ATA Flash Disk - Data Loss or System Boot Hang - Replace Flash Card - RMA Required - This issue affects a specific subset of the PCMCIA ATA Disks and Compact Flash cards that were installed in specific Cisco routers manufactured between May 2005 and October 2006. Cards shipped individually as spares over that same time span may also contain one of the affected units. This issue has been linked to a component manufacturing problem. The root cause was identified and appropriate steps taken to resolve the problem. Product impact varies due to different flash memory access methodologies and use patterns. Some products may be able to mitigate the potential effect by re-writing affected memory areas at specific intervals. This feature does not work with all products, so please check the workaround section for availability and specific instructions.
  • (Cisco 7200 Series Routers) Field Notice: FN - 62725 - 7300-NSE-100, 7304-NPE-G100, C7200-I/O, C7200-I/O-2FE/E, C7200-I/O-GE E, CISCO7301, NPE-G2, NPE-G1, uBR7200-NPE-G1 - Unable To Read CF or PCMCIA ATA Flash Disk - Data Loss or System Boot Hang - Replace Flash Card - RMA Required - This issue affects a specific subset of the PCMCIA ATA Disks and Compact Flash cards that were installed in specific Cisco routers manufactured between May 2005 and October 2006. Cards shipped individually as spares over that same time span may also contain one of the affected units. This issue has been linked to a component manufacturing problem. The root cause was identified and appropriate steps taken to resolve the problem. Product impact varies due to different flash memory access methodologies and use patterns. Some products may be able to mitigate the potential effect by re-writing affected memory areas at specific intervals. This feature does not work with all products, so please check the workaround section for availability and specific instructions.
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